Forgot your password

Get back into your account when your password has gone missing.

It happens to everyone. Here's how to get back in.

Use a magic link

AMP doesn't send password-reset emails — a magic link does the same job and gets you in faster:

  1. Go to the sign-in page and enter your email.
  2. Press Continue.
  3. Choose Email me a sign-in link.
  4. Open the email and press Sign in.

You're back in your account, no password needed. Full details in Signing in with a magic link.

You can keep using magic links indefinitely if you like — plenty of members never type a password again.

Setting a new password

Changing your password in Settings asks for your current password first — that's what keeps someone who wanders up to an unlocked laptop from taking over your account.

So if your old password is genuinely gone, sign in with a magic link and then contact support. We'll help you get a fresh one set.

Choosing a good one

When you do set a new password, pick something long and unique to AMP. The strength meter on the form will nudge you along, and a password manager makes the whole problem disappear.

Didn't find your answer?

We're happy to help — drop us a message.

Contact support